Help Center
Frequently asked questions
What makes Quipham unique compared to other art shops?
Quipham offers a carefully chosen selection of artworks spanning centuries and styles, bringing you masterpieces with clarity and care. We focus on lasting art rather than trends.
How does Quipham ensure the prints stay true to the original artworks?
We use ultra-high-resolution scans to capture every nuance, from bold strokes to soft tones, so you see textures and colors as the artist intended.
What materials and printing methods are used to maintain quality?
Our prints are made with fade-resistant inks on fine art paper, using precise printing methods to preserve the original beauty for years.
Why does Quipham focus on classic and lasting art rather than trends?
We aim to reconnect people with the stories, emotions, and history behind each painting, helping masterpieces get the attention they deserve.
About Us
Do you ship worldwide and what are the delivery options?
Yes, we ship globally. Shipping options, rates, and estimated delivery times are shown on checkout page.
How long does it take for a made-to-order item to be shipped?
Since items are produced on demand, please allow some time for production before the item leaves our studio or partner facilities.
Will I receive tracking information for my order?
Yes, once your order is on its way, we email you tracking information so you can follow its progress.
How are items packaged to ensure they arrive safely?
We use sturdy, eco-friendly materials to protect your artwork and accessories during transit.
Delivery & Shipping
What is Quipham’s return policy for damaged or defective items??
You have 14 days after receiving your item to request a refund or replacement if it is damaged, misprinted, or incorrect.
How do I report a damaged or incorrect order?
Contact us at manager@quipham.com within 14 days of delivery with your order number and clear photos of the issue.
Can I return an item if I change my mind or selected the wrong size?
No, we do not accept returns for buyer’s remorse, incorrect size selection, or slight color variations.
How long does it take to receive a refund once approved?
Refunds are processed to your original payment method within 14 business days.
Orders and Return
Can I exchange an item for a different size or design?
Direct exchanges are not available. You may place a new order for the correct item.
What materials are used for posters and framed prints?
Posters use matte, smooth, FSC-certified paper (250 gsm). Frames are made from responsibly sourced oak or ash wood with shatterproof plexiglass.
Are the products ready to hang upon delivery?
Yes, framed posters come with a hanging kit for immediate display.
Are there protections for fragile items during shipping?
Yes, shatterproof plexiglass and sturdy packaging safeguard the artwork in transit.
How does Quipham ensure the products are sustainable and eco-friendly?
All paper and wooden frames are FSC-certified, and we use eco-friendly packaging materials.
